Frequently asked questions

Here you can check the frequently questions in the anonymous reporting channel of Satec Group

Is anonymity guaranteed in the complaint?

In the complaint process you can decide whether to report your personal data or not. If you decide not to do so, you must establish your own follow-up through the complaints channel to see the progress and resolution. The channel will offer you a username and password to access the progress of the complaint. The channel is independent from the company and does not record information on the IP from where it is connected.

I have lost the access code to check the status of the complaint. What can I do?

Unfortunately, and for security reasons, only the whistleblower knows your access code and password. If you lose any of them, you will not be able to follow up on the communication, this does not mean that the communication does not follow its course, simply that you will not be able to see how it is progressing, or provide more information if the company requires it.

Is there an ethical code in which to review conduct that can be denounced?

Yes. You can review the code of ethics on the Satec Group website.

What companies make up the Satec Group?

  • Satec: Sistemas Avanzados de Tecnología, S.A.
  • SES: Satec Enhanced Services , S.L.U
  • SHUB: Satec Hub, S.L.U.
  • Alvatross: Alvatross by SATEC
  • Interhost: Servicios de Hosting en Internet, S.A.U.
  • Interhost PT: Interhost , Servicios na Area de Internet, Lda.
  • SII: Satec Inversiones Internacionales, S.A.U
  • Intelcom: Societe D´Ingenierie des Telecommunications Intelcom , S.A.
  • SGS: Satec Global Services , S.A.R.L.
  • Satec Maroc: Sistemas Avanzados de Tecnología Maroc , S.A.
  • Satec Algerie: Sistemas Avanzados de Tecnología Algerie Spa
  • Satec CdI: Intelcom Côte d’Ivoire SARL Unipersonnelle
  • Satec Arabia: Sistemas Arabia Information Systems Technology Co