Here you can check the frequently questions in the anonymous reporting channel of Satec Group
In the complaint process you can decide whether to report your personal data or not. If you decide not to do so, you must establish your own follow-up through the complaints channel to see the progress and resolution. The channel will offer you a username and password to access the progress of the complaint. The channel is independent from the company and does not record information on the IP from where it is connected.
Unfortunately, and for security reasons, only the whistleblower knows your access code and password. If you lose any of them, you will not be able to follow up on the communication, this does not mean that the communication does not follow its course, simply that you will not be able to see how it is progressing, or provide more information if the company requires it.
Yes. You can review the code of ethics on the Satec Group website.
What companies make up the Satec Group?