Satec Group anonymous complaints channel

Start

Step 1/5 Categorize concern

To facilitate the further handling of your submission, please help us to categorise it as best as possible.

In which category does your submission best fit?

Competition

Consumer protection

Corporation tax

Environmental Protection

Financial and Public Treasury

Labor Relations

Prevention of money laundering

Product safety

Protection of personal data and privacy

Public health

Public procurement

Security of networks and information systems

Others

Do you suspect any of the following people?

CFO

Data Protection Officer

Delegate for Occupational Risk Prevention

HR Director

Managing Director

I am not aware of any involvement of these persons

I have read the Terms of use and agree to them in accordance with the notice.

Information

Step 2/5 Personal information

If you prefer not to give your personal details, you can do so by indicating that you want the report to be anonymous.

What is your relationship with the company being reported?

Do you wish to report anonymously?

Yes

This channel requires the whistleblower's identification data are mandatory.

The selected category requires the identification data to be mandatory

First name

Last name

Contact telephone number

This channel is confidential. Your personal data will not be shared. If someone from the organisation needs to know your data, they will request it through the channel and they will only be able to see it if you authorise it.

Details

Step 3/5 Detailed information

Describe in as much detail as possible the event you wish to report, giving as much information and attaching evidence, if available.

Indicate which person or persons are the subject of the report

First and last name

Position

Have you discussed this with any member of management?

Yes

I do not remember

Are there any witnesses? Please indicate their names.

First and last name

Position

Tell us what you want to report in detail

Would you like to attach any additional documents?

Image (png, jpg, gif), Audio (wav, mp3), Video (ogg, mp4, mov, avi, wmv) or PDF document up to 20Mb. Attention! If you report anonymously, make sure that the attachments do not include information in the content or metadata that could identify you.

Confirm

Step 4/5 Confirmation

As the last step of the process, you must indicate a secret code that only you will know. This password, together with the identification code that we will give you at the end of the process, will be the only way to follow the progress of your submission

Password

Password confirmation

Finish

Step 5/5 Finalize

You have already entered all the necessary information to start the concern management process.

The information is ready to start the clarify process responsibilities. The persons or facts reported will be investigated and the resulting actions will be carried out.

If the information you has communicated is false, the company reserves the right to initiate legal action against him.

This is the last form of the process, pressing Send will start the investigation, within a maximum period of 3 months you will receive a notification to through the platform.

I have read the Data Protection and Consent Notice and agree to the processing of my personal data in accordance with the provisions of this notice.

Terms of Use

In compliance with the Law on Services of the Information Society and Electronic Commerce, as well as in compliance with current regulations on data protection, it is reported that the owner of the website ithikios.com and canaldenunciasanonimas.com and all its subdomains ( hereinafter, "the Web") is DIGITAL PRODUCTS DEVELOPMENT SL (hereinafter, ithikios), registered in the Mercantile Registry of Barcelona, with CIF B02767010, and with registered office at c / Mont Blanc 17, Sant Cugat del Valles, Spain.

ithikios is the owner of all rights to the Website. The simple access, navigation and use of the Website attributes the condition of user of the same (hereinafter, the "User") and implies the acceptance of this clause of terms and conditions. The information available through this website is not subject to contract and may be modified without prior notice.

ithikios will not be held responsible for problems arising from the consultation or use of this Website. To this end, access is obliged to comply with this, having to act in accordance with current Law, good faith and public order and, refraining from using the Website in a way that could prevent or impair its proper functioning.

This service can only be used to send complaints or inquiries to companies that have contracted the service with ithikios, guaranteeing confidentiality and anonymity (if the user so chooses), regarding the personal data of the complainant.

Conditions for the user

As a user, you are obliged to make correct and lawful use of the platform.
You will use the platform for the purposes it has been designed for, and in no case will you use it for purposes contrary to the law.
The ithikios channel / canaldenunciasanonimas is not an emergency service. In case of emergency contact local authorities.
You must fill in all the information defined as mandatory in order to be able to send it.
This service is not designed to present information that can be considered secret or strictly confidential.
Reflect and review the information you send to ensure that if you do not want it, you do not reveal your identity.
You will be able to choose between sending the communication indicating your contact details or without indicating them. In both cases, the platform will provide you with a unique identification number and a password. It is important that you write them down in a safe place, only with them will you be able to check the status of the communication. If you lose them, you will not be able to access it again. For security reasons, ithikios will not be able to provide access to lost codes.
If the organization proves that there has been bad faith when making the report, it reserves the right to take legal action if the complainant has been identified.
You will be able to download a certificate issued by ithikios in which you will have all the information that has been sent to the company, as well as the result once the investigation is completed.
The query system has traces to help users identify improper access to their query.
The Complainant expressly understands and agrees that ithikios will not be responsible for any direct or indirect, anticipated or unforeseen damage, interest or loss, including, among others, moral damage resulting from the use or inability to use this service.
The Complainant is responsible for the veracity of the information communicated, assuming the consequences of having acted in bad faith or sent false information or documentation.
You will be liable for any loss or damage of any kind that ithikios may suffer, directly or indirectly, as a result of improper use of the product, a breach of the terms and conditions of use or a breach of the law in force on your part.

Data protection and consent to Satec

Our privacy policy

Data Processor

Who is responsible for processing your data?

Identity: Sistemas Avanzados de Tecnología, S.A. (hereinafter SATEC)

Tax ID code: A33117995

Postal address: Avenida de Europa, 34 A | 28023 MADRID

Telephone: +34 917089000

Email address: [email protected]

DPO: C. Alonso

Purpose

What purpose do we process your personal data for?

At SATEC we process the information provided to us by interested persons in order to manage their queries, to send information they request from us, to provide the interested persons with product and service offers of interest to them via any means (post, email or telephone), and to inform them of the events we organise.

In order to offer you products and services according to your interests and to improve your user experience, in some cases we create a “commercial profile” based on the information provided. No automated decisions are made based on this profile.

How long do we keep your data?

The personal data provided will be kept for the duration of the commercial relationship or while their suppression is not requested by the interested person. Furthermore, data will be eliminated after a period of 10 years following the last confirmation of interest.

Legal Basis

What is the legal basis for processing your data?

The legal basis – via which we develop processing – is your explicit, freely granted, informed consent. The prospective offering of products and services is based on the consent that is requested from you. Under no circumstances will withdrawal of consent affect execution of the contract.

Recipients

To which recipients will your data be communicated?

Your data will not be transferred to third parties unless a legal obligation exists, and they will be accessed at the request of processing by the website technician, hosting and email sending provider.

In some cases, your data will be communicated to other companies in the SATEC Group for internal administrative purposes, which include client or employee personal data processing.

The SATEC Group has a code of ethics that must be observed by all employees, in addition to a supplier standardisation system that guarantees their trust and responsibility.

SATEC contracts its virtual infrastructure according to a cloud computing model through the company Servicios de Hosting en Internet, S.A. (Interhost) in the framework of Service Level, confidentiality and data processing agreements signed with this company.

Rights

What are your rights when you provide us with your data?

Any individual has the right to obtain confirmation as to whether or not we are processing personal data that concerns them here at SATEC.
Interested persons have the right to access their personal data as well as request rectification of incorrect data or, if applicable, request their suppression when, among other reasons, the data are no longer necessary for the purposes for which they were gathered. The data provided will be stored while the cessation of activity is not requested.
In certain circumstances, interested persons may request that processing of their personal data be limited, in which case we will only store them to exercise or defend claims.
In certain circumstances and for reasons related to their particular circumstances, interested persons may oppose processing of their data. SATEC will cease to process their data, unless there are compelling legitimate reasons to process the data, or to exercise or defend possible claims.

Origin

How have we obtained your data?

The personal data we process at Sistemas Avanzados de Tecnología, S.A. come from the interested persons themselves who have provided us with their data or from other companies in the SATEC Group.

The data categories processed are as follows:

Identification data
Identification codes or keys
Postal and email addresses
Commercial information

Under no circumstances do we process specially protected data.

Usage of cookies

In accordance with the Spanish regulations that regulate the use of cookies in relation to the provision of electronic communications services, set out in Royal Decree Law 13/2012 of March 30, we inform you about the cookies used on the SATEC website (also the provider) and the reason for its use. Likewise, it informs you that when browsing the Website you are giving your consent to use them.

Cookies affected by regulations and exempt cookies

According to the EU directive, cookies that require informed consent by the user are analytical cookies and advertising and affiliation cookies, except those of a technical nature and those necessary for the operation of the website or the provision of services. expressly demanded by the user.

Types of cookies

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as follow and analyze the activity carried out to improve and provide our services in a more efficient and personalized way. The cookies used have, in any case, a temporary nature, with the sole purpose of making browsing more efficient. In no case these cookies provide by themselves personal data and are not used for the collection of them.

When accessing our website you are informed that if you continue browsing, you will be installed several third-party cookies, thus allowing the installation of certain cookies that will have the sole purpose of registering access to our website for the realization of anonymous statistics about visits. always collecting information anonymously. It is not necessary to accept the installation of these cookies, you can also browse through our website.

Nombre	Proveedor	Objetivo	Caducidad	Tipo
ithikios_session	ithikios.com	Preserva el estado del cliente entre diversas invocaciones de páginas	Sesión	Técnica
XSRF-TOKEN	ithikios.com	Cookie encriptada que controla que todos los envíos de formularios son realizados por el usuario actualmente en sesión, evitando ataques CSRF (Cross-Site Request Forgery).	Sesión	Técnica
ithikios_cookie_consent	ithikios.com	Almacena el estado de consentimiento de cookies del usuario para el dominio actual	Persistente	Personalización
JSESSIONID	nr-data.net	Esta cookie nos permite contar visitas y trafico así como medir el rendimiento para mejorar nuestro sitio. Toda la información de estas cookies es agregada y anonimizada.	Sesión	Análisis

This table will be updated as the services offered on this website change.

Revocation

At any time you can access the configuration of your browser by accepting or rejecting all cookies, or select those whose installation is supported and which are not, following one of the following procedures, which depends on the browser you use.